In this jaw-dropping interview, we sit down with Coleen Ordona, the Vice President of Account Management Group Private Sector at LSERV Corporation. Coleen brings an astounding wealth of experience spanning over 15 years in account management, operations, business development, sales, and marketing. Beyond this, Coleen impressive holds the reins of managing over a thousand employees.
This interview provides an exclusive chance to dig more in-depth into precisely how Coleen ropes in such feats with remarkable poise. This interview is a golden opportunity for anyone wishing to gain invaluable insights into the management and leadership field, and more so, those keen on understanding how to foster intentional professional relationships while building a thriving career.
By lending your ears to this interview with Coleen Ordona, you'll undoubtedly equip yourself with practical strategies for workforce management, fostering constructive relationships, and personal development, making you a better leader, colleague, and individual.
Here are the reasons why you should listen to the full interview:
- Discover Coleen's unique lens for analyzing commercial terms and her outstanding approach towards team management.
- Learn how to train your team and target areas of improvement while building professional relationships in the workplace.
- Understand the importance of self-confidence, openness to training, mentoring, and honesty in personal and professional growth.
Interview Highlights
Managing an Operational Team
- Coleen stresses the importance of critically analyzing commercial terms.
- She advises against blindly signing on the dotted line, emphasizing the need to read and understand all aspects.
"Right now, what I do is manage an operational team dealing with client requirements. We don't just sign the fine print; we read it."
Approaching Team Training with Coleen Ordona
- Breaks down her unique approach towards team training.
- Coleen encouraged individual training and identifying areas of improvement.
"I've always encouraged one-on-one coaching or training. It's about addressing areas for improvement."
Building Relationships
- The importance of establishing a professional relationship before a personal relationship at the workplace.
- She speaks against promoting someone solely due to relationship ties while emphasizing the need for proper grooming.
"You have to build professional relationships first, then friendships. And promotion shouldn't be just because someone won; they need to be groomed."
Emphasizing on Self-Belief and Openness
- The need for individuals to have self-confidence and be open to correction and mentoring.
- Importance of maintaining honesty, even in cultures where that might be challenging.
"Staff ought to have a sense of self, confidence, and openness to training, correction, and mentoring. Honesty is still very challenging in the Filipino culture, but it's critical."