Nathan Hirsch and Daryl Urbanski discussed the importance of team building, outsourcing, and sales expertise for entrepreneurs. They emphasized the need for clear communication, setting realistic expectations, and understanding the product and customers. They also shared their experiences on growing a remote team, outsourcing for business growth, and crucial mistakes entrepreneurs make when hiring and managing staff. Daryl Urbanski and Nathan Hirsch highlighted the benefits of hiring remotely, delegation, and outsourcing for business owners to free up time and create a machine that can get things done efficiently.
Here are the reasons why you should listen to the full interview
Learn how to effectively manage your resources for maximum productivity and explore the popular tasks people usually outsource.
Discover the importance of content creation for business growth and why it's beneficial to diversify writing styles.
Understand the various marketing strategies available and the benefit of hiring an expert for personalized business growth advising.
Resources
- Best Business Coach : This is the platform that hosted the enlightening interview between Daryl Urbanski and Nathan Hirsch.
- Follow Nathan Hirsch on LinkedIn
Interview Highlights
Entrepreneurship, team building, and remote hiring with Nathan Hirsch
- Nathan Hirsch shares insights on team building for e-commerce businesses.
- Daryl Urbanski and Nathan Hirsch discuss the importance of team building, outsourcing, and delegating in business.
- Nathan Hirsch shares how he started his first business in college by buying and selling textbooks, despite facing a cease and desist letter from his school.
- Nathan Hirsch started a business selling books in college and later expanded to baby products, but struggled with hiring reliable employees.
- Nathan Hirsch created a remote hiring marketplace to streamline the hiring process and find quality candidates.
Overcoming business challenges, including hiring and delegation
- Daryl Urbanski and Nathan Hirsch discussed the challenges of scaling and growing a remote team, including the importance of documentation and overcoming personal mistakes.
- Nathan shared a personal mistake he made by focusing too much on one manufacturer and neglecting other products, resulting in six months of hard work going to waste.
- Nathan Hirsch learned to diversify and departmentalize his business after a series of setbacks.
- Nathan recommends prioritizing tasks and hiring for areas of weakness to free up time and grow the business.
Hiring specialists and experts for business growth
- Nathan Hirsch categorizes hires into followers, doers, and experts based on business needs.
- Nathan advises identifying tasks that make sense for each hire category in your business.
- Experts provide strategic guidance, while doers and followers execute tasks.
- Nathan Hirsch highlights two common mistakes entrepreneurs make when hiring virtual assistants: not defining their ideal candidate and failing to set clear expectations.
- Nathan advises setting expectations early on and being clear about what's expected of the virtual assistant, including communication style and pet peeves.
Effective management techniques, including hiring, leadership, and culture building
- Daryl Urbanski shares tips for managing staff in a fair manner.
- Nathan learned from an uncomfortable exit interview to improve his leadership and hiring practices.
Hiring and outsourcing tasks for businesses, focusing on communication and attitude
- Nathan emphasizes the importance of clear communication in hiring and managing remote workers.
- Clients that prioritize clear communication and respect their workers have better hires and scale faster.
- Nathan advocates for vetting candidates based on attitude, communication, and skill, rather than just skill alone.
- Nathan emphasizes the importance of soft skills in addition to hard skills when hiring freelancers.
- Popular freelance services include customer service, bookkeeping, data entry, social media management, content creation, graphic design, and web development.
Outsourcing tasks and marketing for small business growth
- Content creation and distribution help build trust and credibility with potential customers.
- Hiring for content creation and other tasks allows business owners to focus on their core competencies.
- Daryl Urbanski asks Nathan about outsourcing marketing and web development.
- Nathan advises focusing on low-risk, high-reward marketing experiments with specialized experts.
Outsourcing sales and marketing, cost and risk involved
- Daryl Urbanski and Nathan discuss the importance of hiring the right people for sales and marketing.
- Nathan advises on how to determine the cost of hiring marketing experts or agencies.
Outsourcing work to freelancers, with insights on quality and cost
- Gig economy booming, but quality varies depending on location and experience.
- Concerns about communication and quality when hiring remote workers.
- Platforms like ours provide transparency and quality control for freelancers.
Outsourcing work, including sales, with tips on finding and managing remote workers
- Nathan emphasizes the benefits of remote work and hiring remote workers.
- Nathan recommends perfecting a sales pitch and offering a real sales budget.
- Nathan advises against commission-based sales and finding a salesperson who can follow a proven process.
Sales process, delegation, and expectations for new hires
- Nathan emphasizes the importance of sales expertise for entrepreneurs.
- Daryl Urbanski stresses the need for entrepreneurs to understand their customers and products.
- Daryl and Nathan agree that sales reps need support and training to succeed.
- Daryl Urbanski and Nathan discuss delegating effectively to remote sales staff.
- Nathan Hirsch's onboarding document is over 50 pages long.
- Nathan sets high expectations and quizzes new hires on SOPs before investing time in them.
Effective team management, including setting expectations, providing updates, and checking in regularly
- Nathan emphasizes the importance of staying on top of team members and providing constant updates to ensure success.
- Daryl Urbanski advises against micromanaging and instead suggests checking in on team members daily to monitor progress and provide support.
Hiring and managing remote workers, focusing on setting expectations and delegating tasks effectively
- Daryl Urbanski and Nathan discuss hiring and managing remote workers.
- Daryl and Nathan emphasize the importance of setting expectations and proper documentation.
- Daryl and Nathan also touch on the future of remote work and its potential benefits for businesses.
Outsourcing and delegating tasks for business growth
- Nathan explains how FreeUp connects clients with top 1% freelancers for various skills, with a no-turnover guarantee and 24/7 support.
- Clients can sign up for Free Up and get a free $25 credit by mentioning this podcast, with personalized support from Nathan and his team.
- Daryl Urbanski emphasizes the importance of delegating tasks to free up time for more important tasks.
- Nathan shares his mentor's advice to delegate as much as possible to focus on analytics and sales.
- Daryl and Nathan encourage listeners to take action and implement new strategies in the next 24 hours.