Shirley Ng, Senior Vice President of Expressions, Inc., shares her experience driving growth and revolutionizing retail practices. She shares insights on growing and scaling physical retail stores, focusing on entrepreneurs, business leaders, and individuals interested in retail. Shirley's unique perspective helps businesses adapt to the changing retail landscape and pivot to success.
Give You ALL Our Best Interviews & Workbooks - FOR FREE?!
Yes! It's like having a business coach in your inbox.
Get all the Best Workbooks + Action Guides from our expert interviews delivered to you weekly.
(No fail).
*We will never rent, sell or pull any nonsense with your info. You may unsubscribe anytime.
We WILL send you useful + helpful tools, templates, info & cool stuff.
Here are the reasons why you should listen to the full interview
- Learn how to identify trends and predict the future of brick-and-mortar retail in an e-commerce dominated era.
- Discover strategies to leverage database marketing and loyalty programs to drive traffic to your retail stores.
- Understand the dynamics of establishing a successful supply chain for stores in both urban and remote locations.
Resources
- You can reach out to Shirley via her email - shng@expressions.com.ph
- For more Informative Interviews click here.
Here’s A Quick Way To Seriously Grow Your Business:
Free eBook - Learn how to generate leads to make more money and achieve higher ROI for your time, energy and effort - I guarantee the contents of this book will teach you everything you need to generate better quality leads on demand for your business.
We promise to do our best to treat you with respect. Signing up here will get you a copy of our free ebook and some follow up emails. Unsubscribe at anytime.
Interview Highlights:
Shirley Ng: The Future of Brick-and-Mortar Stores
- Shirley opines that physical shopping experience is far from over despite the surge in e-commerce. The challenge for retailers, however, is adapting their strategies to fit an evolving customer base.
- Speculating on malls' fate, Shirley envisions a transformation rather than a decline. They will likely be more experiential in the future.
"The brick and mortar experience will not totally go away. We just need to transform the experience." - Shirley Ng
Shirley Ng: Leveraging Database Marketing in Retail
- Expressions Inc. uses targeted database marketing and an ongoing loyalty program to attract customers and encourage repeated patronage.
- The brand is focused on consolidating various customer insights, working with a dedicated team to leverage such data optimally.
"Our power lies in understanding our customers, our team, and how to blend both effectively," - Shirley Ng
FREE "Mystery Gift"?
Let me stay in touch with you via email and as a thank you - get this FREE gift.. Something others paid over $1,000 for. (True story)
It outlines how I helped a client do over $1,000,000.00 in under 8 months.
With a single, automated online marketing strategy.
Still in use today.
*We will never rent, sell or pull any nonsense with your info. You may unsubscribe anytime.
We WILL send you useful + helpful tools, templates, info & cool stuff.
My mission is to help you live a long, happy, healthy, joyful & wealthy life.
Handling Logistics and Supply in Remote Locations
- Shirley highlights that strategic distribution is integral in catering to stores in remote locations. Expressions Inc. does this while hosting multiple brands.
"Almost your power is distribution. We carry many different brands to cater to a wide range of customers."
Building Win-Win Relationships
- Understanding customers and staff members are key in building healthy relationships, according to Shirley.
- She suggests conducting interviews and periodic feedback sessions to gauge the expectations and performance of both groups.
"It's really important that you try to understand what the customers want; it's a two-way street." - Shirley Ng
Contacting Shirley Ng
- Shirley invites individuals to reach out to her via email..
"Expressions says it's really about taking care of its people to take care of the business." - Shirley Ng