In this enriching interview, Daryl hosts Damaris Parra, the Vice President of Human Resources and Organizational Development at the Makati City Clinic.Damaris, equipped with a PhD in Human Resource Management, brings an undeniable wealth of knowledge and invaluable insights into HR systems and strategies. With her unique and seasoned perspective, she elucidates the integral balance between people, processes and profits in an organization.

This enlightening conversation is a must-listen for senior managers, HR professionals, and anyone with a keen interest in organizational development. Gleaning insights from this interview, the audience will be better positioned to understand and implement successful HR strategies in their own organizations.

Here are the reasons why you should listen to the full interview:

• Learn how to create a comprehensive and robust training framework that aligns with your company's vision and strategy.
• Discover the effectiveness of balancing face-to-face and digital corporate training programs.
• Understand the significant role of Emotional Quotient (EQ) in enhancing employee productivity and engagement.

Resources

• LinkedIn Profile of Damaris Parra - Connect with Damaris Parra, the Vice President of Human Resources and Organizational Development at the Makati city clinic.
• Company Website of Makati City Clinic - Explore more about the organization where Damaris leads the HR and Organizational development procedures.
• For more Informative Interviews Click Here

Interview Highlights

Damaris Parra: Framework for Employee Training and Development

• The organization employs a training structure aligned with its vision and strategy.
• Training programs are weaved to match the company's initiatives. 
• Both face-to-face and digital training modes are used to foster company-wide learning.
• Listen to the full interview to understand the proportion of supervisors and executives involved in these training programs.

"Our training personnel are deployed to conduct trainings in a central location in the province."

Damaris Parra: Shifting Towards Productivity Training and EQ

• The company has initiated a coaching program targeting its managers.
• Significant emphasis is on productivity training for all associates.
• Importance is awarded to EQ or Emotional Quotient for overall associate development. 

"EQ is very important. These are the things that we will be busy with for the year."

Damaris Parra: Assessing the Impact of Soft Skills and Hard Skill Training Programs

• The impact of hard skill programs is more immediate than soft skills training.
• Post-training evaluations are conducted to assess the effectiveness of these training programs.
• A new program dedicated to enhancing these skills was introduced in the first quarter of this year.

"The training programs are balanced between soft skills and hard skills, where each has its unique impact."

Damaris Parra: Boosting Employee Engagement 

• Ensuring employees are not overworked significantly boosts their performance and engagement.

"The things that boosted employee engagement the most in performance was making sure that they are not overworked."

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