The journey toward peak efficiency in our daily operations often leaves us confused about which activities should be streamlined and which shouldn't. This insightful interview with Gary Henderson, a globally renowned expert in business efficiency and systems, is dedicated to making this seemingly complex process more understandable and relatable. The audience gets a peek into his unique perspectives and experiences while incorporating systems into his business ventures. This interview is an essential listen for managers, CEOs, and anyone with the responsibility to introduce efficiency into a business operation. The content would leave the audiences richer in knowledge of operation management and its long-term benefits.
Here are the reasons why you should listen to the full interview:
- Learn how to identify activities that need systematic processes for better efficiency.
- Discover how important standard operating procedure (SOP) is for achieving business success.
- Understand the importance of client-focused operations and how they may influence your financial stability.
Resources:
- Peter Principle - A book by Laurence J. Peter.
- Gary Henderson on Youtube
- For more Informative Interviews Click Here
Interview Highlights
Gary Henderson: Importance of Team Excellence and Operation Management
- Gary stressed the relevance of having a competent team to the overall success of a business.
- Gary explained how he sees money flow within a business, emphasizing the importance of customer satisfaction.
- Operations Management and Standard Operating Procedure (SOP) became focal points, highlighted by Daryl as keys to attaining long-term success.
- "The only money that's in this business is my clients money. Without my clients paying me, I have no money to pay anyone else." - Gary Henderson.
Gary Henderson: Avoiding Management By Objectives
- Gary mentioned the 'Peter Principle' and how he avoids it in his work.
- He stressed the need for merit-based promotional systems rather than one linked purely to an individual's tenure.
- "I can pinpoint the successes to the caliber or the lack of a team." - Gary Henderson.
Maximizing Potential through Paid Media
- The power of paid media and its potentials were explored.
- There was discussion regarding building a simple process around it.
- They discussed the reality and demands of regularly doing custom works for clients.
- "There's so much potential behind being able to get paid media to work." - Daryl.
About Gary Henderson
Gary Henderson is a business coach, digital marketing mentor, and the founder and CEO of both Interactivity Digital – HubSpot’s 2017 Rookie Agency of the year. He specializes in helping businesses become more profitable by utilizing digital marketing. Interactivity Digital’s team has helped companies generate $250 million+ in revenue.
Expertise: Business Growth, Sales, Marketing Automation, Leadership