Springzeal Daniel, a seasoned entrepreneur with 17 years of experience in the BPO and virtual solutions industry, shared her journey from selling candies in school to founding Ocean Click Virtual Solutions. She emphasized the importance of overcoming fear and taking action, citing her first business, a bar, and her transition to online work during the pandemic. Daniel highlighted the role of AI in enhancing efficiency, particularly in video editing, and stressed the need for continuous learning in digital marketing. She advised aspiring entrepreneurs to focus on solving problems and leveraging tools like AI to save time and improve business operations.
Resources:
- You may connect Springzeal Daniel on LinkedIn | Facebook
- You may also connect Springzeal Daniel's website at ocean-click.biz.
- For more Informative Interviews.
- Book a call to see how OceanClick Virtual Solutions can elevate your business: https://calendly.com/lee-oceanclick/du
Springzeal Daniel's Entrepreneurial Journey
- Daryl Urbanski introduces Springzeal Daniel, highlighting her extensive experience in the BPO and virtual solutions industry.
- Springzeal shares her background in mass communication, marketing, and multimedia, and her diverse experience across various industries.
- She discusses her mission to elevate virtual assistance to a global standard and her passion for Filipino excellence.
- Springzeal Daniel reflects on her entrepreneurial journey, starting from selling candies in school and creating a high school newspaper.
Early Entrepreneurial Experiences
- Springzeal recounts her early entrepreneurial ventures, including selling candies to classmates and creating a high school newspaper.
- She explains how these early experiences shaped her interest in business and entrepreneurship.
- Springzeal Daniel shares a story about a bet with her mother that led her to pursue mass communication as a course.
- She describes her first business, a small food stand, and how she expanded it into a full-scale restaurant.
Challenges and Lessons from First Business
- Springzeal Daniel discusses the challenges she faced running her first business, including managing inventory, staff, and customer service.
- She highlights the importance of marketing and how she leveraged Facebook events to attract customers.
- Springzeal shares the lessons she learned from her first business, including the importance of feasibility studies and understanding the local market.
- She explains why she had to close the business due to the residential nature of the area and the inability to organize events.
Transition to Online Work and Real Estate
- Springzeal talks about her transition to online work, starting as an English teacher for Japanese businesspeople.
- She describes the flexibility and control she had over her time as an online teacher.
- Springzeal shares how she transitioned to working online for real estate clients in the US.
- She discusses the impact of the COVID-19 pandemic on her business and how it led to an increase in demand for virtual services.
Starting Ocean Click Virtual Solutions
- Springzeal Daniel explains how she and her husband started Ocean Click Virtual Solutions during the pandemic.
- She describes the investor who supported their business and the challenges they faced in the tourism industry.
- Springzeal shares how they diversified their business portfolio to include a car rental business.
- She highlights the success of their car rental business and how it helped them sustain their other ventures.
Advice for Aspiring Entrepreneurs
- Springzeal Daniel advises aspiring entrepreneurs to take the leap and act on their ideas.
- She emphasizes the importance of overcoming fear and being open to opportunities.
- Daryl Urbanski adds that having a business is like a never-ending job hunt and stresses the importance of focusing on solving problems.
- They discuss the importance of standardization and scalability in business to avoid the pitfalls of customization.
The Role of AI in Business
- Springzeal and Daryl discuss the role of AI in the future of outsourcing and remote work.
- Springzeal explains how they are harnessing the power of AI to improve their services, particularly in video editing.
- They explore the limitations of AI as a tool and the importance of human oversight in technical tasks.
- Springzeal shares how AI helps save time and improve efficiency for their clients.
Skills and Behaviors for Virtual Assistants
- Springzeal Daniel emphasizes the importance of attitude and technical skills for virtual assistants.
- She describes their training module for video editors, "From Zero to Hero," and the need for specialized training in the industry.
- Springzeal highlights the challenges of finding skilled virtual assistants and the importance of continuous learning.
- They discuss the importance of staying updated with digital marketing trends and the benefits of having a dedicated team for specialized tasks.
Common Mistakes Entrepreneurs Make
- Springzeal Daniel identifies common mistakes entrepreneurs make, such as not staying updated with industry changes and dividing focus.
- She explains the importance of focusing on one area of expertise to avoid being overwhelmed.
- Daryl adds that having a team of specialists can help entrepreneurs save time and improve efficiency.
- They discuss the importance of SEO and the various aspects of digital marketing that require specialized knowledge.
Final Thoughts and Contact Information
- Daryl Urbanski thanks Springzeal Daniel for sharing her insights and experiences with the audience.
- Springzeal provides her contact information and encourages viewers to check out her website and LinkedIn profile.
- They discuss the importance of continuous learning and staying updated with industry trends.
- The conversation concludes with a mutual appreciation for the insights shared and the potential for future collaboration.
Expertise: Business Growth, Sales, Marketing Automation, Leadership