In our latest interview, Marlon Samson converses with host Daryl Urbanski, shedding light on his personal journey and sharing valuable industry insights. Grasping the importance of training departments, understanding the implications of AI in the workplace, emphasizing data integrity and the significance of financial forecasts, this conversation unlocks the doors to comprehensive understanding of business finance and HR strategies. Every leader, manager or entrepreneur keen to make data-informed decisions and foster effective human resources practices will undoubtedly gain a wealth of knowledge from Marlon’s shared wisdom.
Climbing up the ladder in the business world, defining financial strategies and re-inventing corporate frameworks, lies at the core of Marlon Samson’s journey. The esteemed vice president of finance at iQore Philippines, Marlon's experience spans from McCann World Group to Citibank, showcasing his diverse expertise and dynamism in the financial sector.
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Understand the importance of a dedicated training department and how it can motivate employees for higher retention.
Discover Marlon's perspective on the use of AI in workplaces, particularly in call centers, and its potential long-term effects.
Learn how to effectively manage your business's financials and the need to adhere to budgets.
Resources
- Marlon Samson on his LinkedIn profile.
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Interview Highlights
Importance of Dedicated Training Departments -Marlon Samson
- Discusses the intrinsic need to understand employees deeply.
- Maintains the motivation and retention of employees by adequately investing in their training.
- Believes there isn't a set rule of thumb for staff training, but higher budgets generally produce better results.
"You really need to get to know your employees. And that way you motivate your employees and you keep them in the company."
The Role of AI in Workplaces -Marlon Samson
- Addresses the common fear of AI replacing human jobs, specifically in call centers.
- Recommends balancing AI adoption with the understanding that people usually prefer human interaction.
- Discusses concerns around AI, including censorship.
"At the end of the day, people still prefer to deal with a living and breathing human being." -Marlon Samson
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Critical Financial Aspects for Businesses
Highlights the importance of traditional profit-loss balance cash flow.
- Emphasizes the need for businesses to adhere to a strict budget and maintain data integrity.
"There needs to be a strong emphasis on data integrity."
For more in-depth insights and comprehensive understanding, listen to the full interview with Marlon Samson. As he unravels his experiences and shares learnings, Marlon's journey is a testament to the power of resilience, adaptability, and effective decision-making in the ever-evolving business landscape.